Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to evaluate and select products to suit a given business profile
communication skills to:
communicate with clients
convey and clarify complex information
literacy skills to:
interpret technical documentation, equipment manuals and specifications
write reports and related documentation
planning and organisational skills to:
plan approaches to technical problems and management requirements
prioritise and monitor own work
problem-solving skills to solve operational problems as they arise
technical skills to:
analyse and interpret technical aspects of implementation
analyse structured query language (SQL)
select appropriate site server tools to meet required specifications
use site-analysis software
use site server tools associated with relevant site server.
Required knowledge
business site features related to choice of tools
functions and features of tools relevant to:
firewalls and proxy servers as required
hypertext transfer protocol (HTTP) servers as required
search engines as required
security measures as required by site functionality
tools and products in relation to site construction
role of protocols related to features and functionality
site-building considerations in relation to new versus established business.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Task requirements may relate to: | building customer tracking and profiling database connectivity ensuring secure transactions on a business site hosting monitoring payment and delivery systems. |
Client may include: | employees external organisations individuals internal departments. |
Platform may include: | Berkeley Software Distribution (BSD) Linux Windows server’s WebSphere. |
Software may include: | commercial software applications in-house or customised software organisation-specific software packaged software. |
Integration requirements may include: | data synchronisation database implementation hosting services migration monitor transactions site server tools. |
Server tools may include: | development disaster recovery disk management firewalls maintenance network management proxy servers purchasing and payment search engines security server benchmark storage and backup user management. |
Procedures may include: | check points and sign-offs with documented procedures and templates dispute resolution and modification procedures implementation of financial control mechanisms communication with stakeholders processes for determining size and cost. |
Site-analysis software may include: | AccessWatch CyberSpyder InContext WebAnalyzer Linkbot Pro WebCounter WebTrends Log Analyzer. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist